1. Wheelchair access
Access around the tea garden and tea room will allow us to accommodate most standard wheelchairs. However, due to the age and design of this 17th Century property, wheelchair access is not always possible as do have a small drop of two steps down to the toilets, museum and shop. We have a small ramp available and suggest during peak times you book a table with us informing us of your requirement to gain access with a wheelchair. Our staff want to ensure your visit is as comfortable and enjoyable as possible.
2. Toilet Access
We have two toilets which require access via two smalls steps. Our largest toilet has a corner toilet to allow better access as well as a grab bar to assist those, however sadly it is not wheelchair accessible due to the size of the space available.
We want children to learn, engage and love Winnie the Pooh and his friends and we will do our best to make sure they are entertained during their visit. However, many of the items on display are not for play and we hope you as adults support us in ensuring that care and respect is given in the retail section. There is a box available with toys to play with in the Pooh’seum. Feel free to grab anything from this and enjoy these toys.
4. Child Seats
We offer child seats for those eating in the tea room and during peak times suggest booking a table in advance for those needing a child seat to allow us to accommodate you comfortably.
5. Baby Changing Facilities
Our main toilet offers a drop down baby changing unit. Please help us by ensure no nappies are placed into the toilet system as that could block or damage the toilet system rendering it unusable for other guests.
Assistance dogs are welcome at Pooh Corner and all our staff receive disability awareness training. During peak times we suggest you book a table with us informing us of your requirement to gain access with an Assistance dog.
All other dogs are welcome in the tea garden and we offer a dog bowl of fresh water for all our four legged friends.
7. Future plans
The team at Pooh Corner are committed to making reasonable adjustments to our building over the next six to eight months, This may mean at times during 2019 some access is limited to certain areas. However, we will, as is reasonably practicable try to ensure the disruption is minimal and does not affect your experience.